A wedding is an expensive business and when you are
spending x thousand pounds you would expect businesses to want your business
and have a level of customer service that makes you want to spend your money
with them. This however is not always the case. At 1 venue it took over two
weeks to provide us with a quote for the wedding. We had popped in for an
approximate quote but then spend a lot of time on what meal we would like and
then took so long to send it we thought we had been forgotten. In other places
we travelled 20 miles to find it was already booked, a fact they couldn’t tell
us over the phone. A florist told us there were no blue flowers in spring
whilst others have told us there are plenty of options. The photographer we say
today kept forgetting what year the wedding was and whilst showing us his work
on a HD TV kept worrying about the music he was playing. Maybe think about how
you present yourself before your customer arrives. If you want my business
present yourself properly.
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