The car

Sometimes I feel sorry for the poor saps who have to ring people up and give them bad news. So when the garage wing up and tell me they are about to start work on repairing my car (about the date it was due to be finished) I was fairly forceful in my appraisal of the level of service I was recieveing. A letter of complaint to the insurance company may also help bear dividend. New date is likely to be the 23rd October.