The difference between hotels beyond the obvious size of the room and the view out of it is the small things.

1. The volume of the air con unit. If it is too hot to sleep you need it in but if it is too noisy then it is hard to sleep
2. The lack of a clock. If I have to turn in a lamp to see what time it is I am awake - even if it is 6.30 am
3. Not checking the room before you arrive - having to ask for a plug for the basin
4. Provision of small things like toiletries and notepaper
5. Classier staff - not leaving an envelope for a tip in the room when you arrive

I know that this hotel is half the price of the previous one but small things can make all the difference